10 Qualities to Look for in a Good, Pipe Relining North Shore Professionals

Some homeowners have not thought of how much planning and effort goes into plumbing work, especially pipe relining works, that’s why they take professional repairs for granted. Well, guess what, whether you have old plumbing or the more sophisticated ones, they come with pretty complicated repair and maintenance that only a professional plumber like us can handle. There is always more to get the job done than just ingenuity and practice, that is why it is never enough to have a plumber that knows it, but those who are proficient and can handle the toughest plumbing repair with relative ease and efficiency. But with so many options out there, how can you be sure they are the right ones for the pipe relining job?
Let’s have a quick rundown of the qualities of a good, pipe relining North Shore professional.

10 Qualities to Look for in a Good, Pipe Relining North Shore Professionals

1. How Do They Answer the Phone?
In an emergency situation you wouldn’t want to waste time talking to an automatic answering machine, but someone who genuinely cares and wants to help fix your emergency concerns. Someone who understands the urgency and does not transfer you to someone else or keep you waiting on the line. An emergency situation like a severe leak can easily turn into a flooding event in minutes if help is delayed. Just like fire incidents, the only way to survive when you’re in the thick of it is to get immediate help.
2. Are They Giving You Honest Price?
This is where most homeowners usually get stung. The reality is no company can give a final pipe relining cost unless they’ve visited your home for onsite inspection. Take note, if a company provides a price over the phone, it is usually a standard price based on what you’ve shared so far. A good Pipe Relining North Shore company performs a CCTV drain camera inspection to thoroughly check and understand the problem at hand. This way, we will be able to determine different factors that might make up for the entire cost of the job, rather than guess, give an estimate, and surprise the customer with the actual cost. If there are factors that may account for an increase in the actual price, you will be explained in detail about it, to maintain transparency.
3. Do They Perform Thorough Inspection Before Coming Up With a Diagnosis?
The worst thing that can happen during a pipe repair, is fixing the wrong problem. This happens when companies fail to identify the exact cause of the problem or lack the capability and tools to be able to do it. Be curious about a company that gives you an over-the-phone solution or price, though they haven’t done their part in visiting your home to see the problem themselves, because they are the ones who will likely take advantage of you.
A well-trained professional can determine the root cause of the problem and provide a comprehensive diagnostic report, with no surprises. As the rule of the thumb, we check the entire plumbing system first for other underlying issues before we make necessary repairs to warrant 100% success in our work.
4. Do They Have Good Online Reviews?
The first thing you should do when you decide to have a relining job in your home is to jump on the web and see what the others will have to say about them. Keep in mind, there are only a couple of reasons that make customers want to give feedback, one, if they are extremely happy and satisfied with the service, second, if they think it’s not worth the money or they want to spread bad reviews. It’s also worth double-checking with friends if they have used their service.
We’re lucky to have not read customer reviews that have complaints about how we work. This is for the fact that we looked after the customer with the highest standard. We take time to inspect the problem, present the options and the plan, and do all our best to get the job done with the least inconvenience to them.
5. Do They Have a Good, Ethical Background?
A professional pipeline relining company should also have a good, ethical background. You’ll be inviting them into your house so you and your family’s safety should be of paramount importance and taken into consideration. Are they the type whose best intention is to provide the best and most sensible solution to a customer’s problem, or they don’t give you other options? Do they tidy up their mess after a relining job or just leave the premises unclean? Do they patiently listen to your concerns and explain in detail the problem? Did they pass the drug test? We wish we wouldn’t have to say that, but truly, if the company puts money into making sure they employ trustworthy contractors, that means they also care about their customer’s safety.
6. Are They Licensed to Do the Job and Understand Plumbing Codes?
There is no second thought that plumbers are knowledgeable in their craft, but with questions, if they are licensed to do it, that’s a different story. There is more to plumbing than meets the eye. A regular plumber may only see a leaky tap or sewer that keeps backing up, but a licensed plumber follows strict safety protocols and precautions when it comes to dealing with these issues. It is because there is a safety risk involved with contaminants that can reach far beyond your home. Take for example a break in the sewer line that has gone far beyond the scope of your premise may pose a risk to the entire community if a regular plumber will handle the job. With consideration for you and the community, we will be able to provide hazard-free and efficient repair work using our high-end relining tools and equipment.
One of the best reasons for hiring us is the fact that we have an understanding of the local, state, and national plumbing codes in full-scale. We make sure that our work aligns with the strict stipulations.
7. Do They Provide a Product Guarantee?
It’s always a plus to find a company that does not only provide quality service, but also those that take care of you even after the job is done. When you opt-in for relining solutions, the work is covered with warranty protection. That means, when something goes wrong with the repair, which never happens with us, the professionals can come to fix the problem at their own expense. Something that a regular plumber may not be able to cover for you. And if you clear a severe clog yourself and it has gotten worse, the problem can only get much more expensive.
Other companies offer 20-25 years product guarantee, but our customers get lifetime warranty on the relined section. We are confident that we’re installing the world’s most durable, long-lasting product in our client’s sewer line and drains for you to get just a few years of warranty.
8. Are They Using Quality Materials?
Some relining companies fancy claiming they have the best material for their relining works, but if it’s not Australian Watermark approved, then forget about hiring them. You wouldn’t want to compromise your sewer line for materials unsuitable for use within the country right? We will never compromise our reputation for using low-quality products and materials as well, bad for the business, bad for the customer’s plumbing. Our products are top of the line and made in the UK and Germany. Plain and simple, we want the best, so we can also provide excellent service there is for our customers.
9. Do they have the latest plumbing tools and equipment?
One factor that may tell you if the relining company has their own tools and equipment is through the price. Relining companies that have invested so much on these paraphernalia are most likely the ones who will offer services at a low rate. This is because they won’t need to outsource their work. Here at Revolution Pipe Relining, we understand that investing in our equipment equates to quality workmanship. We don’t want to compromise our work, our team, or our customer’s property for machines that don’t produce quality results. Like our materials, our tools and equipment are top of the line which enables us to do our job with ease and fix our customer’s drain and sewer line issues at bare minimum disruption.
1o. Do they provide a range of services?
The best plumbing companies are not only equipped in relining but as well as in other range of services. This proves that they have comprehensive knowledge of what they do and can handle different kinds of plumbing problems that may come up during the relining job.

Be confident in your choice of a relining company and look no further. Revolution Pipe Relining has all the qualities and more to fix your bad pipeline with ease, efficiency, expertise and excellence. Our pipe relining services in North Shore includes pipeline relining, sewer pipe relining, drain pipe relining, cast iron pipe relining and trenchless sewer relining. All of which will successfully bring back your sewer line in good shape.

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